Pro Products – Professional product users receive a free Gold Plan for 60 days of toll-free technical support following plan activation.

Professional products include ACID Pro, Sound Forge, Vegas, and CD Architect software.

Hours: 8:00 a.m. to 6:00 p.m. CST, Monday through Friday

Activate plan by calling 1.800.577.6642 and choosing option 1.

 

Support Plans – Support Plan members receive person-to-person support via a toll-free telephone number and email support

Cost: Packages Range from $14.95 - $99.95

Hours: 8:00 a.m. to 6:00 p.m. CST, Monday through Friday

Enroll: Call 1.800.577.6642 or order through our online store to enroll in a Support Plan.

 

Looking for support outside Sony Creative Software business hours? OBEDIA provides 24/7 training and technical support service, in the English Language, to anyone using computers to record music and audio. The OBEDIA team of skilled professionals is comprised of musicians and engineers who have extensive experience in the ACID, Sound Forge, and Vegas family of products. For additional information visit the OBEDIA website.